Terms & Conditions

1. Content

1.1. FINE Neonatal UK Ltd. will endeavour to deliver the Course as outlined on this website. However, we reserve the right to:

1.2. Make reasonable adjustment to the timetable, location or presenters specified for a Course.

1.3. Make reasonable amendments to the content and syllabus of a Course when necessary.

2. Online Booking Process and Contract

2.1. Courses and events must be booked in the name of the participant.

2.2. Payment of fees by a person or organisation other than the Participant does not constitute a contract for the provision of a FINE course between such person or organisation and FINE Neonatal UK Ltd. The contract is between the Participant and FINE Neonatal UK Ltd.

2.3. By booking a course, participants are deemed to have accepted these Terms and Conditions. 

3. Fees and Payment

3.1. It is the Participant’s responsibility to ensure that the fees for FINE courses (as stated on the website and in other course publicity) and all other fees and expenses relating to the Course are paid by the deadline notified or paid through an agreed payment plan.

3.2. All payments must be made in GB Pounds Sterling.

3.3. FINE Neonatal UK Ltd. is not VAT registered.

3.4. Payments can only be made via the website, or in the case of block bookings, by bank transfer.  

4. Cancellations, Transfers and Refunds.

4.1. Cancellation by you.

4.1.1. FINE 1: Foundation Toolkit: No refund is available in respect of any FINE 1 on-line course or digital content after enrolment due to the nature of instant access to all our course materials.

4.1.2. FINE 2: Practical Skills. Refunds of course fees will be made on cancellations made at least 15 days before the start of the Course.

4.2. Transfers.

4.2.1. If you are unable to attend a live-online course for which you have enrolled you may transfer to a similar course at an alternative date provided places are available and the request has been made at least 2 weeks before the start date of the course on which you originally booked. Please contact info@finetraining.com to arrange this.

4.2.2. Places on FINE 1 or FINE 2 courses cannot be transferred to other persons.

4.3. Cancellation by us.

4.3.1. We reserve the right to cancel or postpone any Course by giving you notice in writing at any time before the Course is due to start. We will endeavour to offer a transfer to another Course as an alternative.

4.3.2. FINE Neonatal UK Ltd.’s maximum liability will be limited to a refund of received fees for the cancelled Course.

4.3.4. FINE Neonatal UK Ltd. will not accept liability for any costs or losses incurred by Participants or organisations which are claimed to have arisen through Course cancellation, other than for those stated here.

5. Limitation of Liability

5.1. Whilst we take all reasonable care and skill when producing course content, FINE Neonatal UK Ltd. are unable to guarantee and makes no representation or warranty that information and materials contained on or available via the Courses shall continue to be accurate or that they will be suitable for the Participant’s particular needs.

5.2. To the extent permitted by law, all such representations and warranties whether expressed or implied are excluded.

5.3. FINE Neonatal UK Ltd. reserve the right to make improvements or alterations to the courses and information provided from time to time.

5.4. FINE Neonatal UK Ltd. cannot guarantee that the use of online courses will deliver any specific outcome for the Participants.

5.5. FINE Neonatal UK Ltd. accept no liability for any loss or damage howsoever arising, whether direct or indirect, special or consequential, which may be suffered by any person in accessing, downloading, using or relying on any information or course materials contained in courses or website.

5.6. FINE Neonatal UK Ltd.’s liability in contract, tort (including negligence) or otherwise in relation to these terms and conditions is limited to the total fee you have paid for the course materials.

However, nothing in these terms and conditions shall restrict or exclude our liability for death or personal injury resulting from our negligence or our liability for fraudulent misrepresentation or liability which we are otherwise not permitted by law to exclude or restrict.

6. IT Viruses

6.1. FINE Neonatal UK Ltd. exercises all reasonable skill and care to ensure that the online course content is free from viruses and other malware.

FINE Neonatal UK Ltd. does not guarantee that:

6.1.1. use of this website to access or download course content will be compatible with all hardware and software;

6.1.2. use of this website to view or access online course content will be uninterrupted or error or virus free; or that

6.1.3. defects will be corrected (save for those defects which FINE Neonatal UK Ltd.  is obliged to correct by law); and it is the Participant’s responsibility to ensure that they have in place suitable firewalls and cyber-security measures to minimise or remove the risk from viruses, malware and the like.

6.2 To the extent permitted by law, FINE Neonatal UK Ltd. does not accept any liability (whether in contract, tort, negligence or otherwise) for any external compromises of security and/or of confidentiality in relation to transmissions sent by email.

7. Data Protection

7.1 Your personal information will be held and used in accordance with the General Data Protection Regulation (“GDPR”).

8. Intellectual Property Rights

8.1 The copyright and all other intellectual property rights (including but not limited to database rights, trade marks, design rights and domain names in all cases whether registered or not) in all FINE Neonatal UK Ltd. materials (including without limitation, designs, texts, pictures, graphics, logos, images and the selection and arrangement of them) and all course materials either belong to FINE Neonatal UK Ltd. or are licenced to be used by FINE Neonatal UK Ltd. by the partnership between Inga Warren and Erasmus MC. All rights are reserved.

8.2 Whilst you may print extracts or download them from the website for your personal use you may not otherwise download, copy, reproduce, translate, redistribute, republish, transmit, adapt, alter, create derivative works from or otherwise extract or reutilise any material contained on or available via the FINE Neonatal UK Ltd. website or FINE Courses for any other purposes without the prior written permission of the authors.

9. Variations to the Terms and Conditions

9.1. FINE Neonatal UK Ltd. reserves the right to vary these Terms and Conditions from time to time and the current version as published on this website.

10. Choice of Law

10.1. These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Each party agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation (although we retain the right to bring proceedings against you for breach of these terms and conditions in your country of residence or in any other relevant country).